Better Built Garage Doors   

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Customer Reviews
Ellen Punyon
October 21, 2010
Ordered garage door for double garage with unusual size needs, and ordered another single garage door.  I received 3 estimates before I decided on a contract. Better Built Door were $1000 less expensive than the other two! I was able to get an appointment quickly with the company owner. He came out, measured the doors, discussed door options, gave me an estimate, and gave me some information about garage doors in general. He then sent out Rob, the installer to remeasure the doors and placed the order. The double garage door had to be special ordered and when it arrived, they made an appointment with me and Rob came out and installed the doors. Both men were very professional and accountable. It was a pleasure doing business with them.
Review From Angie'sList.com
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   
Great Service and Great Prices!??
By Ron - Sep 28, 2010
Better built door is my number 1 place to call for all my garage door needs and replacement. As a local Real Estate agent I have used Better Built door and referred to many clients over the past 10 years. Always reliable and trustworthy company!?
maps.google.com
 
   
Trish Horner
August 30, 2010
Replaced 2 car wooden garage door with energy efficient, insulated steel door.  Received 4 bids, one over the phone.  Jesse was the most professional and I greatly appreciated his willingness to educate me on doors as well as answer numerous questions.  He's been in industry for 20+ years.  The price was mid / lower range and definitely lower than a competitor who sells the same door and who tried to "quickly" up sell me.  Better Built Door had the courtesy to treat me like a customer, not a "stop by" when I have time bid.  That said...we love the door. It makes the house quieter, definitely garage warmer, and looks great.
Review From Angie'sList.com

 
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   
John J.
8/28/2010

They quoted a price, came over and put it in for that price.  No muss, no fuss, no hassles.
Yelp.com
 
   
Seattle R.
6/25/2010

This is a wonderful Garage door repair / replacement shop. I had some panels replaced recently and the staff was very friendly to work with. They worked with my schedule and provided a reasonable price. When a small problem came up after the initial service, they were quick to return to correct the minor issue and were nothing but professional, friendly and efficient at all times. I highly recommend this company for any garage door repairs/ services you may need.
Yelp.com
 
   
Grace Fix
January 26, 2010
We ordered a part for our garage door from them in an effort to fix it ourselves, but we could not do so.  We then had them out to repair the door for us.  It went well.  They are very customer service oriented.
Review From Angie'sList.com
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   
Jackie & Paul Hennes
February 10, 2010
They removed my two old wood garage doors and replaced them with two new aluminum garage doors with power openers.  All of the Angie's List rated providers were quick to respond to my request for an estimate and all but one provided me with a written estimate within 5 days.  Better Built Door gave me the best bid.  They came when the doors were ready and they installed them in one day.  Rob was the installer.  His workmanship was very good.  He also spent time explaining the operation of the controls and he gave me the door opener rebate forms that I needed to get rebates.  The new doors look beautiful and I am sure that they will add value to our home..
Review From Angie'sList.com
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   
Ajay Bhave
January 27, 2010
Removed the old garage door opener (Genie screw drive) and installed a new garage door opener (Liftmaster Belt Drive).  I purchased the new garage door opener from the installer too.  Their total price for the opener plus installation was cheaper than purchasing a similar one from a store and getting someone to install it.  They arrived on time (8:30am) and completed the work within the estimated time - no surprises and everything went very smoothly.  Looked like they had done this a thousand times before and were very professional.
Review From Angie'sList.com
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   
Hristina Sarankin
August 14, 2009
Better Built Door replaced one broken garage door opener with a new one, and installed a new garage door opener on the door, which didn't have one.  The whole job went really well.  The installers had with them all different door openers, so I could chose on the spot what I wanted and they didn't try to sell me what I don't need.  I actually insisted on the more expensive model, because I wanted the fancier remotes.  Since one of the installers was an apprentice, the other was explaining to him what to do and I was deeply impressed by the knowledge and desire to do the things right.  I have seen many sloppy contractors trying to do the things somehow so they can get out ASAP.  This installer was pushing to get the things straight, nice, firm and smooth, again very impressive job. Also the small advices he was giving to the apprentice were speaking of the incredible experience he had, he knew not only how to install it, but how to do it safest, easiest and perfectly aligned.  In addition to installing the openers, the installer fixed (for free) one of the garage doors, which was falling apart, and re-stapled some cables that were hanging around from a sloppy job.  And that w/o me asking about it.  Lastly the job site was cleaned perfectly, which all by itself is rare achievement for a contractor in my experience.  If I was to do the job myself, I could've installed one of the openers, even though for probably 4x the time.  However I could not have installed the other, nor repair the door.  So the installation was worth the money I paid for.  And now I am hiring the same company to change my old garage doors, w/o looking for another company, just because of the professionalism of this installer.
Review From Angie'sList.com
 
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   
Ryan Chew
June 15, 2009
New insulated garage door and opener. Removal of old one.  They did a great job from start to finish. The bid was straightforward and probably gave me the most information of all the bids. I didn't know that you could get an energy rebate if you put in an insulated door with vinyl siding. BBD was the only one to tell me that. The job took about 3 hours including install of new opener and removal of old door. Cleanup was superb!! Price was great.
Review From Angie'sList.com
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
   

JoAnne in Issaquah, WA

March 30, 2009

You guys are gems!!

On Friday the 13th I could not leave for work because my garage door would not open. I thought it was the opener, so I disengaged it but could not lift the garage door. Called Lowe's (where door was purchased) and got nowhere, the door was out of warranty and they would not even send anyone out to troubleshoot for me. They only thing they told me was that it was a Wayne Dalton door and I needed a Wayne Dalton repair person to fix it . I got online, called a couple of places and found Better Built Door. Jesse was so nice, he understood that I needed help and even sent someone over to troubleshoot at no charge. It was so refreshing having professional, courteous people to help me. I am a single woman who probably gets taken advantage of a lot when it comes to home repairs. These guy restored my faith in customer service. These gentleman were great, they did a wonderful job and I encourage you to send your business their way. Thanks Better Built Door!!!
Review from Merchantcircle.com 

 
   

Jennifer in Kirkland, WA

June 17, 2008

Great experience

We had a great experience with Better Built Door. Our garage spring broke so I Googled garage door repair and called them. Call was answered right away and he was very helpful. He asked me how many springs so I said I think only one for our 2 door garage. He then said oh it's probably a Wayne Dalton door because they are notorious for only putting one spring on a double door. I had looked at the sticker on my door and he was right- it was a Wayne Dalton door. He gave me an estimate on the repair and we were able to schedule for the next morning. After I got off the phone, I decided to all another company just to compare pricing and got a whole different experience- put on hold, talked to appointment scheduler who was not experienced with garage doors, pricing was higher. The man I spoke to was our installer. Came as scheduled and was friendly and installed springs within a half an hour. Therefore, from our experience, I would highly recommend this company.
Review from Merchantcircle.com  

 

Servicing the Greater Seattle area including Bellevue, Redmond, Kirkland, Issaquah, Sammamish, Duvall, Monroe, Mercer Island, Medina, Bothell, Snoqualmie, Newcastle, Lake Forest Park, Lake City, Everett, Edmonds, Lynnwood, Millcreek, Woodinville, and Snohomish Area Complete Service Area
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