Frequently Asked Questions

Frequently Asked Questions

We hope that your question(s) will be answered below. Please take a look through some of the more commonly asked questions we receive. If you cannot find the answer to your specific question, please feel free to contact us at your convenience.

Do you accept checks as payment?

Yes we do! We accept cash or check, but no credit cards.

What are your hours?

Our hours of operation are 8:00am – 6:00pm Monday through Saturday.

Note: If you call and leave a message for us during work hours, we typically return all calls between 6 and 9pm, Monday through Saturday.

What cities/towns do you service?

We cover a very wide range of cities and towns throughout King and Snohimish Counties.

Visit our services area page to learn more.

I bought my own garage door opener. Can you install it?

Yes we can!  And we guarantee the installation.  However, we cannot guarantee the manufacturer’s opener itself.

We will warranty the opener in addition to the work for garage door openers purchased from us.

My garage door won't close! Can you help?

Yes we can!  This is not uncommon and is something we do on a routine basis.

Just give us a call at 425-800-8441 and we would be happy to help!

My garage door won't open! Can you help?

Yes we can!  This is not uncommon and is something we do on a routine basis.

Just give us a call at 425-800-8441 and we would be happy to help!

Do you work on commercial garage doors?

No. Better Built Door specializes in all services for residential garage doors and door openers only.

Do you have Wi-Fi garage door openers?

Yes, we do!  As a matter of fact, for some openers, Wi-Fi can actually be put onto your old (non Wi-Fi) opener, with a new wall station that operates via Wi-Fi.

Take a look at our Belt Drive Openers page to learn more about openers with Wi-Fi

Do you sell keypads and garage door remotes?

Yes, we do. We have keypads and remotes for most garage door openers, as long as they are still available for your particular opener.

Do you handle garage door emergencies?

Yes, we do. We have keypads and remotes for most garage door openers, as long as they are still available for your particular opener.

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